Federal Deposit Insurance Corporation - FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Federal Deposit Insurance Corporation - FDIC-Insured - Backed by the full faith and credit of the U.S. Government
contactless debit card image depicting silver and yellow cards for business and personal FKB debit cards
Your First Kentucky Visa®Debit Card makes managing your money simple. Whether you’re shopping online, grabbing coffee, or paying bills, you’ll enjoy fast access to your funds with built-in protection.
We take protecting your money seriously. Our debit cards include:
Ready to Get Started?
Enjoy the convenience, control, and confidence of a debit card built for you.
Terms and conditions apply. Fees may vary. Contact us or review account disclosures for full details.
* Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions
not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately
of any unauthorized use. Contact your issuer for more detail.
Add your debit card to Apple Pay, Google Pay, or Samsung Pay for fast, secure payments in-store, online, or in apps—just tap your phone.
What is a contactless debit card?
A contactless debit card allows you to make payments by simply tapping your card near a secure payment terminal, instead of inserting or swiping it.
How do contactless payments work?
Contactless payments use near-field communication (NFC) technology to securely transmit your payment information when you tap your card near a terminal. Transactions are completed in seconds.
How do I know if my card is contactless-enabled?
Look for the contactless (tap-to-pay) symbol on your card and at checkout terminals. If you see this symbol, your card is ready to tap and pay.
Is tapping my card safer than swiping?
Yes. Contactless payments use encrypted data and do not expose your full card details, making them more secure than traditional swipe transactions.
Where can I use my contactless card?
You can use your contactless card anywhere you see the contactless (tap-to-pay) symbol at checkout, including grocery stores, restaurants, and retail locations.
Do I need to enter a PIN when using contactless?
For many everyday purchases, you can tap and go without entering a PIN. For larger transactions, you may be asked to insert your card or enter your PIN for added security.
Can I still insert or swipe my contactless card?
Yes. Your contactless card still works with chip insertion or magnetic stripe swipe if needed.
Is there a fee to replace my debit card?
Do you offer instant debit cards?
Is there a fee for an instant issue debit card?
Why should I use contactless payments?
Contactless payments offer:
What should I do if my debit or ATM card is lost or stolen?
Report it immediately through the Manage Cards feature in Digital Banking (available 24/7) to disable your card, or call 866-839-6271 during business hours or 844-202-5333 after hours.
How do I report suspicious or fraudulent activity?
Contact us as soon as possible at 866-839-6271 during business hours, or email fkb@firstkentucky.com after hours. If your debit card is involved, turn it off in Digital Banking or call 844-202-5333.
Can I disable my card instantly?
Yes—use the Manage Cards option in Digital Banking anytime to quickly turn your card off if it’s lost, stolen, or showing unusual activity.
How can I monitor my account for unusual activity?
Set up account and debit card alerts in Digital Banking by selecting Manage Alerts to receive real-time notifications by text or email.
Am I protected against fraud?
Yes—your card includes fraud protection, and reporting issues quickly helps ensure your account remains secure.
What is a mobile wallet?
A mobile wallet is a digital version of your wallet stored on your phone or wearable device. It allows you to securely store your debit card and make payments using Apple Pay, Google Pay, or Samsung Pay.
How do I add my debit card to my mobile wallet?
To add your debit card:
Is it safe to use a mobile wallet?
Yes. Mobile wallets use encryption and tokenization, so your actual debit card number is never shared. Each transaction uses a unique security code.
Do I need internet access to pay with a mobile wallet?
No. Most in-store mobile wallet payments can be completed without an internet connection.
What happens if my phone is lost or stolen?
Your mobile wallet is protected by passcode, fingerprint, or facial recognition. If your device is lost, you can lock or erase it remotely to protect your account.
Where can I use my mobile wallet?
You can use your mobile wallet anywhere contactless payments are accepted, as well as for online and in-app purchases.
Are there fees for using a mobile wallet?
No, mobile wallets typically do not charge additional fees. They function just like your debit card.
Can I still use my physical debit card?
Yes. Adding your card to a mobile wallet does not replace your physical card—you can use both.
Why should I use a mobile wallet?
Mobile wallets provide:
What should I do if my debit or ATM card is lost or stolen?
Report it immediately through the Manage Cards feature in Digital Banking (available 24/7) to disable your card, or call 866-839-6271 during business hours or 844-202-5333 after hours.
How do I report suspicious or fraudulent activity?
Contact us as soon as possible at 866-839-6271 during business hours, or email fkb@firstkentucky.com after hours. If your debit card is involved, turn it off in Digital Banking or call 844-202-5333.
Can I disable my card instantly?
Yes—use the Manage Cards option in Digital Banking anytime to quickly turn your card off if it’s lost, stolen, or showing unusual activity.
How can I monitor my account for unusual activity?
Set up account and debit card alerts in Digital Banking by selecting Manage Alerts to receive real-time notifications by text or email.
Am I protected against fraud?
Yes—your card includes fraud protection, and reporting issues quickly helps ensure your account remains secure.
Have additional questions?
Give us a call at 1.866.839.6271. We are here to help!
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