First Kentucky Bank is very excited to announce that we will soon have a new Digital Banking and Bill Pay platform! Our new platform will offer all the same Cash Management functionality you are familiar with today, while introducing new features as well. The new platform will be available on August 18, 2020 at 12 PM CT.
In addition to our general Digital Banking upgrade information at firstkentucky.com, there are a few Cash Management specific dates and important information that we would like you to make note of.
Prior to our upgrade on August 18th, ACH batches must be submitted no later than August 12th at 2 PM CT and the effective date can be no later than August 17th. You may process ACH batches in our new Digital Banking beginning on August 18th at 12 PM CT. Please remember that you will not be able to submit ACH batches with an effective date of August 18th or 19th.
There will be an interruption in submitting wire transfer requests while Digital Banking is unavailable from August 17th at 2 PM CT through August 18th at 12 PM CT. Wire transfer requests may be submitted in our new Digital Banking platform beginning at 12 PM CT on August 18th.
Wire transfer templates saved in our current Digital Banking platform will not convert to our new Digital Banking platform. Should you wish to save wire transfer template data, you may do so by following the simple steps listed below:
We are thrilled about our new and improved Digital Banking platform and we know that you will be, too! Best of all, the enhancements and new features are provided to you at no cost to you. You will receive additional Digital Banking upgrade correspondence from our Commercial Banking Specialist, Melissa Roman. Melissa will be sending additional information via mail, email, Digital Banking messages and phone. If you have questions or concerns about Cash Management, you may contact Melissa by email to firstname.lastname@example.org or by phone at 270-251-4964. Thank you.